Refund policy

Refund Policy

We strive to ensure all customers are satisfied with their purchase. Please read our refund policy carefully.

Returns & Refunds
Due to the nature of our products, we do not accept returns or offer refunds for change of mind.

Refunds or replacements may only be issued if:
- The item arrives damaged or defective
- The wrong item was sent

Damaged or Incorrect Orders
If you receive a damaged or incorrect item, you must contact us within 48 hours of delivery with:
- Your order number
- Clear photos of the item and packaging

Non-Refundable Situations
We do not offer refunds for:
- Incorrect address provided at checkout
- Delays caused by shipping carriers
- Items seized or delayed by customs
- Change of mind after purchase

Refund Processing
If approved, refunds will be processed to your original payment method within 5–10 business days.