We aim to process and ship orders as quickly as possible.
Processing Time
– Orders are processed within 1–3 business days
– Orders are not shipped on weekends or public holidays
Shipping Timeframes
– Standard shipping: 3–10 business days (Australia)
– International shipping: 7–21 business days
Tracking
All orders include tracking. Tracking details will be provided once your order has been dispatched.
Shipping Responsibility
– Once an order has been shipped, we are not responsible for delays caused by the courier
– Customers are responsible for ensuring the correct shipping address is entered
Lost or Delayed Packages
If your package is significantly delayed or lost, please contact the shipping carrier first. If further assistance is needed, contact us.
Customs & Duties (International Orders)
Customers are responsible for any customs fees, duties, or taxes that may apply.
By placing an order, you agree to this shipping policy.